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Privacy Policy

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    1. Introduction

    2. We are committed to safeguarding the privacy of our website visitors and service users.
    3. This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data.
    4. We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of our website and services, we will ask you to consent to our use of cookies when you first visit our website.
      To read more about how and why we use cookies and how you can change cookie preferences on iwillfindyou.love, please navigate to the Cookie Policy page.
    5. Third parties may be placing and reading cookies on your users' browsers, or using web beacons to collect information as a result of ad serving on your website.
      More information on how Google's use of this data: How Google uses data when you use our partners’ sites or apps
    6. Our website incorporates privacy controls which affect how we will process your personal data. By using the privacy controls, you can specify whether you would like to receive direct marketing communications and limit the publication of your information. You can access the privacy controls via https://iwillfindyou.love/settings.
    7. In this policy, "we", "us" and "our" refer to Internet Mate Ltd. For more information about us, see Section 17.

    1. How we use your personal data

    2. In this Section 2 we have set out:
      1. the general categories of personal data that we may process;
      2. in the case of personal data that we did not obtain directly from you, the source and specific categories of that data;
      3. the purposes for which we may process personal data; and
      4. the legal bases of the processing.
    3. We may process data about your use of our website and services ("usage data"). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services.
    4. We may process your account data ("account data"). The account data may include your name and email address. The source of the account data is you or your employer. The account data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
    5. We may process your information included in your personal profile on our website ("profile data"). The profile data may include your name, address, telephone number, email address, profile pictures, gender, date of birth, relationship status, interests and hobbies, educational details and employment details. The profile data may be processed for the purposes of enabling and monitoring your use of our website and services. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.
    6. We may process your personal data that are provided in the course of the use of our services ("service data"). The service data may include your profile and account data. The source of the service data is you or your employer. The service data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.
    7. We may process information that you post for publication on our website or through our services ("publication data"). The publication data may be processed for the purposes of enabling such publication and administering our website and services. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
    8. We may process information contained in any enquiry you submit to us regarding goods and/or services ("enquiry data"). The enquiry data may be processed for the purposes of offering, marketing and selling relevant goods and/or services to you. The legal basis for this processing is consent.
    9. We may process information relating to transactions, including purchases of goods and services, that you enter into with us and/or through our website ("transaction data"). The transaction data may include your contact details and the transaction details. The transaction data may be processed for the purpose of supplying the purchased goods and services and keeping proper records of those transactions. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract and our legitimate interests, namely the proper administration of our website and business.
    10. We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters ("notification data"). The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is consent.
    11. We may process information contained in or relating to any communication that you send to us ("correspondence data"). The correspondence data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and communications with users.
    12. We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.
    13. We may process any of your personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.
    14. In addition to the specific purposes for which we may process your personal data set out in this Section 2, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
    15. Please do not supply any other person's personal data to us, unless we prompt you to do so.

    1. Automated decision-making

    2. We will use your personal data for the purposes of automated decision-making in relation to finding an adequate dating profile match.
    3. This automated decision-making will involve comparing gender, location, age, interests and other profile data.
    4. The significance and possible consequences of this automated decision-making are important to find a profile match that you set your profile search to.

    1. Providing your personal data to others

    2. We may disclose your personal data to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes, and on the legal bases, set out in this policy.
    3. We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
    4. We may disclose profile data to our employees, suppliers or subcontractors insofar as reasonably necessary for user approvals, user monitoring, user administration, server administration, software development of this website.
    5. Financial transactions relating to our website and services may be handled by our payment services providers, Stripe and PayPal. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds. You can find information about the payment services providers' privacy policies and practices at https://stripe.com/gb/privacy and https://www.paypal.com/en/webapps/mpp/ua/privacy-full .
    6. In addition to the specific disclosures of personal data set out in this Section 4, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
    List of data we collect can be found below on this page in section Annex 1: Personal Details You Provide to iwillfindyou.love.

    1. International transfers of your personal data

    2. In this Section 5, we provide information about the circumstances in which your personal data may be transferred to countries outside the European Economic Area (EEA).
    3. The hosting facilities for our website are situated in the United Kingdom, Ireland and the United States of America. The European Commission has made an "adequacy decision" with respect to the data protection laws of each of these countries.
    4. You acknowledge that personal data that you submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.

    1. Retaining and deleting personal data

    2. This Section 6 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.
    3. Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
    4. Registered users can delete their user account at any time on page Settings [https://iwillfindyou.love/settings] section "Delete account". by clicking on the button Delete My Account.
      This will delete user account permanently and immediately from our database. In some cases it may take up to 1 hour for the profile to be cleared from all caches so the profile may still be visible after deletion for such period of time.
    5. We will retain your personal data as follows:

      If you delete your user account yourself:

      1. account data will be deleted immediately from our database
      2. profile data will be deleted immediately but may be visible for up to 1 hour before they are fully and globally cleared from our cache systems


      If your user account is being deleted by our administrator(s) due to our website rule(s) violation:

      1. account data will be retained for a minimum period of 1 hour following your account deletion, and for a maximum period of 30 days following your account deleting; and
      2. profile data will be retained for a minimum period of 1 hour following your account deletion, and for a maximum period of 1 day following your account deletion.
    6. In some cases it is not possible for us to specify in advance the periods for which your personal data will be retained. In such cases, we will determine the period of retention based on the following criteria:
      1. the period of retention of account data will be determined based on whether your account has been deleted or not; and
      2. the period of retention of profile data will be determined based on whether your account has been deleted or not.
    7. Notwithstanding the other provisions of this Section 6, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

    1. Security of personal data

    2. We will take appropriate technical and organisational precautions to secure your personal data and to prevent the loss, misuse or alteration of your personal data.
    3. We will store all your personal data on secure servers, personal computers and mobile devices, and in secure manual record-keeping systems.
    4. The following personal data will be stored by us in encrypted form: contact information, location, password(s).
    5. Data relating to your enquiries and financial transactions that is sent from your web browser to our web server, or from our web server to your web browser, will be protected using encryption technology.
    6. You acknowledge that the transmission of unencrypted (or inadequately encrypted) data over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
    7. You should ensure that your password is not susceptible to being guessed, whether by a person or a computer program. You are responsible for keeping the password you use for accessing our website confidential and we will not ask you for your password (except when you log in to our website).

    1. Amendments

    2. We may update this policy from time to time by publishing a new version on our website.
    3. You should check this page occasionally to ensure you are happy with any changes to this policy.
    4. We may notify you of significant changes to this policy by email or through the private messaging system on our website.

    1. Your rights

    2. In this Section 9, we have summarised the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.
    3. Your principal rights under data protection law are:
      1. the right to access;
      2. the right to rectification;
      3. the right to erasure;
      4. the right to restrict processing;
      5. the right to object to processing;
      6. the right to data portability;
      7. the right to complain to a supervisory authority; and
      8. the right to withdraw consent.
    4. You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee. You can access your personal data by visiting https://iwillfindyou.love/settings when logged into our website.
    5. You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.
    6. In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims.
    7. In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.
    8. You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.
    9. You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.
    10. You have the right to object to our processing of your personal data for scientific or historical research purposes or statistical purposes on grounds relating to your particular situation, unless the processing is necessary for the performance of a task carried out for reasons of public interest.
    11. To the extent that the legal basis for our processing of your personal data is:
      1. consent; or
      2. that the processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract,
      and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.
    12. If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.
    13. To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.
    14. You may exercise any of your rights in relation to your personal data by visiting https://iwillfindyou.love/settings, in addition to the other methods specified in this Section 9.

    1. Third party websites

    2. Our website includes hyperlinks to, and details of, third party websites.
    3. We have no control over, and are not responsible for, the privacy policies and practices of third parties.

    1. Updating information

    2. Please let us know if the personal information that we hold about you needs to be corrected or updated.

    1. Our details

    2. This website is owned and operated by Internet Mate Ltd.
    3. We are registered in England and Wales under registration number 07709209, and our registered office is at Unit 1 Rowan Court, 56 High Street Wimbledon, London, England, SW19 5EE.
    4. Our principal place of business is at Internet Mate Ltd, 2 Arlington Square, Bracknell, RG12 1WA.
    5. You can contact us:
      1. by email, using the email address published on our website on the Contact page.

Annex 1: Personal Details You Provide to iwillfindyou.love

Category Name How we may use it Potential recipients of this information
Profile data you provide such as your date of birth, country
email address To let you create your account (mandatory), log in (mandatory), reset your password (mandatory), receive notifications (if opted-in), receive newsletters (if opted-in). Your email address is never revealed to other users or to any third party. None.
date of birth To calculate your age. Your date of birth is never revealed to other users or to any third party. None.
To calculate your age. Your date of birth is never revealed to other users or to any third party. None.
Profile data we detect such as your IP address, your browser 'user agent' information
IP address We detect your IP address to help us detect and prevent spam and fraud on our website. We may be using third party cloud services provided by Amazon Web Services, Inc., and/or MaxMind, Inc., and/or Geonames.com, and/or Geoplugin.net to detect spam or fraud, or your approximate location (below).
location We detect your approximate location from your IP.
We may also detect your more accurate location from your browser but only if you explicitly allow that in your browser settings for domain iwillfindyou.love. This is disabled by default. We collect your location information:
  1. to determine country and town you live in; and/or
  2. to to prevent spam or scam by checking you are from geolocation area that you explicitly claim to be from.
browser information We may collect your browser (user agent) information to improve your user experience. For example, we may determine your browser and/or operating system in order to use or not use specific features such as styles and scripts that may or may not work on detected browser and/or operating system. None.
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